I still have questions and want to talk to someone from customer service. August 19, 2020 12:41 Updated If you would like to reach out to our customer service team, please email firstname.lastname@example.org or Submit a Request. Our team will respond to your request within 48 to 72 hours. Related articles Can I place an order by phone? Does my state qualify for free shipping? My plant appears to be dead. How do I place a warranty claim? Why is my plant wilted or shedding leaves?